Your SuperShow site can issue automatic emails through your SuperShow system, saving you time and ensuring your communications with your audience is consistent.
You can enable and disable notifications via your Email Templates section.
It is advised that you use your own email outgoing server to send out email via SuperShow. This does require some technical knowledge, so please liase with your IT provider where neccessary.
Sending via your own outgoing email server will reduce the loss of any replies sent to the default sender address.
TOP TIPS
When using the DEFAULT SERVER, we are not monitoring this mailbox, and people will reply to their automatic emails, so you must;
- include your contact details in your email signature; at least a phone number OR email, or both.
- include your website address hyperlinked in your email signature
- add a note in the Footer to remind the attendee that the mailbox is not monitored, and they should use either the Contact Form or Email X
- This mailbox is not monitored - kindly send any reply to myshow@showdomain.com
- TIP: Hyperlink the email address using the EMAIL FORMAT
It is still advised that you look at using your own SMTP service, via your own domain name - this requires third party app password, and requires a knowledge of your technical email settings. However, if this is not available for you to do at the moment, the default server is available to use and can stay in place.
Site Notification Email
This is the email that will be the default recipient of any admin notification emails, if enabled.
You will have set this up when completing your Basic Site Checks - to review at any time, go to Administration > Settings > Mail > Site Notifications Email