Updates
Home / UpdatesDEVELOPMENT UPDATES IN PROGRESS
For future release
- Search Improvements
LATEST RELEASES:
September 2025
- Products - Variants - improved data display, Sorting option updated, deferred payments disabled for Guests
- Stock Quantity - display low stock warning
- EFT Reports - Minor updates to message id data for Show Results EFT bulk payout file
- News Gallery - additional gallery types available on news items
- Cropping Tool - bug fix
- Login Screen - updated login view to navigate back to email field
- New Account Dashboard background image option added - see Default Images
- Cancelling Entries - users / exhibitors can now cancel entries
- Orders List View - added Payment Gateway detail, added filter by payment gateway
- Competition Scoring - Judges automatic emails added for judging open and closing notice
- Results Download - Spreadsheet title updates
August 2025
- Tickets - improved layouts and ticket purchasing process. Location added to ticket template
- eCommerce - updates across products layouts
- Outgoing Server - minor settings updates
- Default entry field values added to category field sets (eg. Herd No, Stud Name, PIC number). All entry field sets available to be set as defaults.
- Sponsors - additional details available for download
- Youth Competition Entry - DOB not requested for classes Adult/Open/Not Set - only asked on Youth Entries
- Calendar - Add to Calendar (.ics) file added to Events
July 2025
- Custom Fees: Advanced Ticket Booking Fees - add booking fee, admin fee, and any fee for your venue to the Show Ticket or general Event Tickets and/or products.
- Outgoing Email Server Update: configuration update to allow for higher outgoing mail volume through the default outgoing mail server noreply@ardsoftware.com - recommended that all sites use their own Outgoing Mail Server - Reasonable usage terms apply to all sites using the default outgoing mail server.
- Results Payout: Automatic Template added for sending to payees using the EFT Bank Payout method. See email template named 'EFT Payment Confirmation'
- Exhibitor List Print Order - additional output of order by Surname, or order by First Name. Choose an Individual Entry list sorted by First name, or the Individual Entry List sorted by Last Name. This will be available on the Entries module, under 'Download PDFs'.
- Post code - default label on post code updated - does not include word 'eir code'
- Guest Checkout Payment Options - no deferred payment option is available on the Guest Checkout process - only immediate card payment
- Minor invoice layout updates
- Field Set output for PDFs; if no name, tag number, id, registration number, no herd number exists for an animal, the Stud Name will still be displayed
June 2025
- SHOW RESULTS page now only shows the current event results. To keep a copy of your past results visible on your website, please download the RESULTS PDF and upload it to a page where you want to display your past results.
- NEW RESULTS VIEW: See the full list of all results on one screen. Use the URL /show-results-list/[eventid] to view the full list, one one screen. To add to the site, create your page and add the respective URL as a redirect. Note: this page takes a few moments to load, depending on the amount of results you are displaying.
- Competition Entries Mamangement - The Competition Entry email now only sends AFTER the payment has been made. Also added an 'Exclude Unpaid Entries' setting to the Catalogue PDF settings.
May 2025
- Exhibitors can 'Remove' Animals from their list
April 2025
- COMMERCE: If an order is made using a Deferred Payment method, they will no longer be able to return to the order later to pay with Stripe also.
- Server Maintenance
March 2025
February 2025
- Membership - improved view for Admin Only membership
January 2025
- TRADE; Updates to the Trade Sponsorship threshholds, calculations on invoices using the sponsorship method.
- IMAGE GALLERY: Standard on page image galleries swipe option added
November 2024
- NEWS; Files tab added to News items
- Hide Child Pages on Main Menu Dropdown
- Hide the child pages from the main menu
- Go to parent page > Settings > Hide Children Dropdown if this page is in the Site Menu
- COMMERCE / Customer Receipts
- Added ability to turn off customer view of Receipt
- You can disable the RECEIPT view for customers - turning off the transaction view for the customer on the Order Summary page and their Accounts Orders view.
- Show Admins will still be able to view the receipts on the transactions views, through the Admin Views.
- The site is set to display receipts to customers by default. You can change this to not display via COMMERCE > SETTINGS > Disable Payment Receipt > Set to YES to disable.
October 2024
- TRADE - NEW - Expression of Interest stage; you can now set your trade application form to request the applicant to fill in the Expression of Interest form first, requiring you to approve them BEFORE they can start a full trade application form.
- LAYOUTS
- Addition of Title Text colour option on Homepage Section Settings - set a specific colour on the title of a section, eg. Homepage News, Homepage Pages etc.
September 2024
- RESULTS SUMMARY
- Enjoy a more detailed Results Summary breakdown - Compare prizes existing to prizes awarded
- View a prize type summary - per prize type, with awarded and unawarded breakdown
August 2024
- Admin View: Sponsors search improvements
- New search bar for assigning sponsors to classes
July 2024
- Hide Section/Category path on Class Cards
- SuperShow > Settings > Class Sheet PDF Settings.
- New editable system page: Success Page
- The landing page after purchases made through the cart
- Include Exhibitor reference on address labels
- Bulk Update Trade Applications - includes update for IS FINAL
- Automatic Email for Trade Applications marked as IS FINAL - sending the Trade Stand Allocation
- Bulk Edit Trade Applications
- Edit trade statuses in bulk - click Bulk Edit - choose from options at the bottom of the screen.
- These bulk edits will trigger the automatic notification email if enabled
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28th June 2024
30th May 2024
- Trade Appliations - Bulk edit all application with one function
- Competition Catalgoue - Commas changed to Full Stops/Periods.
- On each entry, depending on what data is set to display, there will be a full stop at the end of each piece of data, instead of the previous comma.
17th April 2024
- Commerce - New invoice Format
- Invoice Title - you can now set a custom INVOICE TITLE
- Invoice number option - CUSTOM
- Options: Prefix, starting invoice number, suffix,
- Add padding - eg. INV-000100
- Customise your invoices to match your accounting software or for your brand
4th April 2024
- Health Check: Shows last 100 activities - shows a % bar to indicate potential issues with Email or Transactions
- New Role Module: Health Check - added up to & including Level 3 roles
- Contact Form: Appearance > Layouts > Other Settings - turn off link on locations
- Corporate Sponsor Coupons
- View on Admin Dashboard / Management
- Create Coupon per event
28th March 24
FILES
- New link available to allow sharing private files - View from the Administration > Files section. Change visibility settings.
- Note: all files uploaded with trade applications are set to private by default.
TRADE STANDS
- Application summary - note shows if trade application total is ex or inc vat
14th March 2024
- Dotser Ticketing released - please contact Dotser SuperShow for more information.
27th February 2024
RESULTS VIEW
- New Tab: Results -> Set Results; enter the results, shows the list of all classes and the 'Enter Results' button
- Landing page is List Results - shows all winners, search by Exhibitor name to see all of the exhibitors results.
- Entry Number - hyperlinked/clickable; goes to view the individual's entry
- Class title is hyperlinked to go to the individual class to edit or helpful to edit or check prizes
- New Search Fields on Results List and Entries Lists:
- Exhibitor Ref - search by specific Exhibitor reference
- Serach by account email
- New Columns on List Results view
- The individual prizes per Exhibitor is displayed
- Exhibitor Reference
- Account Owner
- Exhibitor Name (email not required)
- If enabled, competition points will show
RESULTS SPREADSHEETS
- New Downloadable Formats:
- Simplified Results CSV
- Results Grouped by Exhibitor CSV
14th February 2023
TRADE SETTINGS UPDATED (All Applications)
- Multiple Contacts added - Request eg. Onsite contact, Accounts contact, and marketing contact as part of your Trade Stand Applications.
- Added Configurations for your Trade Stands; Indoor and Outdoor
- Text fields (ask a question and allow applicant to answer with a text paragraph)
- Dropdown options (create a question and set up the available dropdown options)
- Checkbox Fields (useful for forcing the applicant to agree to certain rules or terms)
- Yes/No Fields (ask a question that requires a Yes/No answer)
- Images and Files (Request additional files)
Trade Advertising
- Advertising Tab on Trade - set per event
23th January 2024
- ROLES - will only see roles that are associated with a certain package, eg. Membership with Membership, Web Admin Only to ALL
18th January 2024
COMPETITIONS COMMERCE
- Exhibitor will see a message on entry screen to say 'you already have entries in X class' of entering the same class again.
- Commerce: Add a Message in checkout
9th January 2024
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[NEW FEATURE] IMAGE GALLERY - Control the image gallery slider speeds; per Web Page, go to settings and Carousel Speed and change the default speed to an available option. The default is 5 seconds.
December 2023
Customer Dashboard Changes
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Sub-Accounts
- Sub-accounts can be removed from the platform via the Account Dashboard
- Account Dashboard > Click Sub-Accounts > Click Delete > Confirm with the word 'remove' > Sub-Account is no longer available
- Any previous entries against the user will remain
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Animals
- View total classes won per animal
- View live results per animal with 1 click
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Entries
- View more information on the list view of Entries
- Click on Exhibitor Name to go to Exhibitor Profile
- Click on Class Title to view Entry and Class Information
- View Entry Status (Unfinished/Finished)
- View Event entered
- View Date Class is running
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Results
- View Results for any Exhibitor on your Account
- View Winnings per class/exhibitor
- Easily see if Bank Details are missing and update with 1 click
- Results from a Finished Event will still show on the user's Account
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Trade Applications
- Renew past order - includes details submitted in past order
- View all Orders and see Application Status
- View Past Orders
Process Changes
Trade Applications
- Trade Profiles request more business information; Account Type (Ltd, Charity, Partnership, Sole Trader), Company Name, Tax Number, Business Description
- Details from the applicant's sub-account profile automatically populate the Trade Application Business Name and Description for the applicant
- Insurance - can be set as not mandatory in the application settings
Commerce Changes
Please be aware of these changes since June 2023;
- Processing Fees
- Coupons
IMPORTANT STATUS UPDATES REGARDING FINISHING AN EVENT: We ask that all Shows pay particular attention to these updates as they are affecting your current Show platform:
14 November 2023: Update on the 'Finishing' of the 2023 event and the opening of the 2024 event;
The ‘finishing’ of one event, and the copying of the event to create a new event, will be released in the next week.
We have been spending a substantial amount of time testing the closing of an event and opening of the next event, improving some items as per our last feedback session, and we are happy with the progress, however, it will be next week when we can release it for all shows.
To prepare to open the 2024 event, please make sure all your data on the 2023 event is complete; results, orders, entries, applications.
All Web Pages are free to update at any time, as many of you have done already, they will not change. Make sure that you have no text references to last year’s show info, as that is now dated information.
Once the next update is released, you should allow time to familiarise yourself with the new features. A follow-up meeting online will cover any queries that might arise and the Help Site will have additional information and videos. The date for the follow-up meeting will be confirmed in the next week.
IMPORTANT REGARDING ‘Finishing’ an Event.
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Once a show is marked as 'finished', you cannot edit the past entries, results, applications, and orders associated with the finished event.
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The classes, categories, prizes, trade settings, sponsors, judges, and business types can be copied across to your next event, BEFORE ‘finishing’ the last event, to create the new event.
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All Web Pages will stay the same.
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Terms (system page) will be included in the archive
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4th October 2023
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[NEW FEATURE] RESULTS - Exhibitors can now see a Results section on their Account page menu. View the Result as soon as it is published, also see if there are bank account details required (only required for those prizes set as EFT)
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25 July 2023
- COMPETITIONS: Catalogue update. Exhibitor entries were breaking over 2 lines, updated to display full entry on one line, as long as information showing fits on one line.
- TRADE: Fix applied so that Show Admins can add and update Trade Applications when impersonating users, even after the Trade Application process has closed.
24 July 2023
- COMPETITIONS: New user buttons added to the Entry process, whereby the user will see 'Submit Entry & Pay', 'Submit Entry & Enter More Classes' and 'Submit Entries & Enter Same Class'
21 July 2023
- [NEW FEATURE] COMPETITIONS: New Animal Download files available (SuperShow > Entries > Download Spreadsheet > Animal options available). 2 files are now available
- TRADE: Add Ons now have a minimum and maximum quantity setting. Application process updates, minor fixes to improve user experience.
- PROFILES: Verification added to only accept an EMAIL address, eg, thesecretary@ashowexample.com. Formats such as 'no email' or 'NA' will not be accepted.
- COMPETITIONS: Exhibitor Labels - margins moved 2 mm to allow for more border.
20 July 2023
- TRADE: Trade Stand applicants access to view their submitted Trade Stand applications, after the Trade Application process has closed. Other Minor fixes
- SPONSORS: Email field for sponsor is mandatory, as there is an associated profile to the Sponsor when created.
19 July 2023
- SPONSORS: Sponsor Title added to Sponsors Letter.
18 July 2023
- COMPETITIONS: Bank Payout File: updated format (2 decimal places) to meet the latest AIB SEPA standards, updated as of 12/22.
- COMPETITIONS: Ability to run Entry Numbering sorting the animals by date of birth
- TRADE: Trade Stand Download - additional columns added; Stand Allocation, Stand Allocation (Area), Order Total, Stands Purchased
- TRADE: Updated Admin application List view information
17 July 2023
- CART: Improvements to the checkout flow
- ACCOUNTS: Added ability to edit the Entrant Address from the Entry View on Competitions
- ACCOUNTS: Forced UPPERCASE on all BICs and IBANs
- COMPETITIONS: User Entry flow improved
14 July 2023
- CART: Improve editing of User details in the Cart, when no address provided
13 July 2023
- COMPETITIONS: Bulk Entry Upload Template
- TRADE: Include Addons on Trade Stand Application CSV download
12 July 2023
- SPONSORS: Added more information to Sponsors letter
- TRADE: Allow Show Admin to bypass 'Trade Stands Closed' - create new / edit existing application while impersonating another user
- COMPETITIONS: Updated list view order of entries - sorted by last order first
- CMS: Pagination improved for multiple pages - easier to jump to another page
11 July 2023
- [NEW FEATURE] SPONSORS: Added Sponsors Letter - upper and lower content, automatic table of Sponsored Classes / Categories, including times
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4 July 2023
- Homepage layout improvements; Partners, Caption Titles
3 July 2023
- Add sort option to exhibitor download
30 June 2023
- Steward sheets; updates to the displayed information
- LAYOUT: List View; Table scroll bar improvements
- LAYOUT: Staff list view updates
- LAYOUT: Homepage News improvements
28 June 2023
- Steward's Sheets: updates to PDF outputs
- [NEW FEATURE] COMPETITIONS: Ability to print steward sheets by class or by category.
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5 June 2023
- CART: See CART in Account view - remove from cart option added
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16 May 2023
- A new view on Classes Entry; ADD and VIEW
- Championship trophy
- Resend Competition Entry Email
- Checkout: pop up to enter Billing Details
- Processes - adding results, changing categories, rebuild class entry view
- [NEW FEATURE] Deferred payment - added FORCE on types
- [NEW FEATURE] Exhibitor Letters
15 May 2023
- Show Admin can add Bank Details per entry for an Exhibitor
- Date formatted to standard EU formats
- [NEW FEATURE] Competition Entry Discount; SuperShow > Settings > General > ENTRY DISCOUNT
- Entry Fees Threshold Amount, Enter a label that will show in your cart to show the discount received
14 May 2023
- USER can view the password on login (to make sure your password is correct)
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Tuesday 2 May 2023
- Catalogue Indexing
- [NEW FEATURE] Cart discounting (first pass)
Friday 28 April 2023
- Booking status change fixed on Trade Booking applications
- Trade stand application status email available - Admin > Settings > Email Templates - will send an email each time you change the Application Status on a Trade Stand Applicaiton.
- Timezone updated to IST
Thursday 27 April 2023
- Ticket provider code - update to allow code to display continued
- Trade Stand application status improvements
- Trade list view - added 'Submission Status' filter.
- Improve trade stand template
- [NEW FEATURE] Bulk Close / Open Classes - Classes > Bulk Update
Wednesday 26 April 2023
- Ticket provider code - update to allow code to display continued
- Category field sets updated
- Positioning improvements
- Improve Class height display on mobile view
- Trade Pricing page display improvements
Tuesday 25 April 2023
- Ticket provider code - update to allow code to display
- Embedded code display updates
- Renumbering update - Using different numbers on the same exhibitor on categories without animals
Monday 24 April 2023
- Catalogue options for category fields added
- Category field sets - number option fix
- Sponsors click through - goes straight to URL rather than to sponsor details page
- Automatic Email template added for Trade Stand - Booking notifications
- Admin email per Automatic Email Template - added ability to enter specific Show Admin email addresses to receive notification emails
- [NEW FEATURE] Animal field sets - show details on catalogue - First pass.
Friday 21 April 2023
- Fix on Files displayed on Trade Stand applications
- Schedule - Championship automatic schedule note changed to 'Champion Class - no direct entry
- Schedule - alignment fixes
- Schedule - added new settings for catalogue/schedule to display ring arena, start time, and entry fee on one line with setting not ticked to display them each on their own line
Thursday 20 April 2023
- Improvements: Return to a saved filtered result after editing a class
- Schedule: Added Index - first pass. Needs further review.
- Drag and drop disabled on all show admin list views
- Schedule: fix page breaks
- Schedule: revert update to class titles breaking over pages
31 July 2023: PRIZES - we are investigating an issue with Prize Types, where the prize type is showing the ID instead of the prize type title. This is currently affecting some of the payout report totals, so please bear with us while we update this issue. 02 August 2023: This issue is now resolved. You will need to review your Prizes that were not using the allowed prize types.
25 July 2023 21:00 - Bulk Entry Upload Error: 500 error when uploading the file. This is being investigated by our development team and we expect will be resolved by 19:00 26 July 2023. UPDATE: This was resolved at 18:00 on 26 July.
(June/July 2023) Stripe Payments marked as Pending Payment: some orders may come through as Pending Payment when the order has been debited from the customer's account. You can check this by opening the TRANSACTIONS list and you can see if the order is paid or actually pending. The Stripe API (gateway) and the Dotser team are working on a solution for this.
(June 2023) 26th - 27th June - WARNING
If you are using the default mail server, noreply@dotser.ie, there was an outage of the email from approx 23:00 26th June 2023 until 01:45 on 27th June 2023.
The shared default email server was over quota temporarily. This has been resolved as of 01:45. No emails were sent between these times, from your website. UPDATE: PLEASE CHECK ALL PAYMENTS MADE AT THIS TIME - THEY MAY BE DISPLAYING AS 'PENDING PAYMENT' when they are actually PAID. We do recommend you use your own SMTP service for sending outgoing emails. The service has been restored for now. Your default outgoing server email address is now noreply_isa@dotser.ie
(June2023 ) EXHIBITORS without addresses
Some entrants will have been able to enter without providing their full postal address. To resolve this, you can (a) ask the Exhibitor to log back in and update their account profile details, or (b) you can update their profile as Show Admin. This will automatically update your catalogue output.
(May 2023) NEW BUTTON IN CART
Add more class entries button in cart - Commerce > Settings > General > Tick box to add button
(May 2023) EDITING CONTENT: (How to Save space)
When editing your PDF Schedule/Catalogues, please note that using the ENTER key will make the page give one full paragraph break. A better option, to save space, would be to use SHIFT and ENTER, which will only skip a line, and not a full paragraph!
(April 2023) NEW USERS / ROLES
All Show Admins can now assign roles to users > Administration > Users > Search & Find > Assign role
(April 2023) EMAIL TEMPLATES
Review your Email Templates and edit the content so that the exhibitors are informed with as much information at the time of entry, or trade application, as can be given at the time of entry. Turn on or off what automatic emails you need
First Release of SuperShow Platform to Show Admins: 17th November 2022