An order status tells you what stage an order is at inside a software programme—for example, whether it’s new, paid, shipped, delivered, cancelled, or refunded. It helps both users and staff quickly see what’s happening with an order and know what needs to happen next.
A set of default order statuses are already populated on SuperShow.
If you wish to add a new 'order status', go to Commerce > Orders > Order Statuses > Add.
You are asked not to create unneccessary statues. This list should only be updated with a full review of available statues and review of requirements.
Create the new status:
- Give the status a clear, succinct, and precise title, bearing in mind that this will display on the Orders List and other places with narrow views
- Choose to highlight the order is this is the set status - this will bolden the order on the Orders List
- Set the order validity;
- If this Order should be reflected as valid, please choose YES.
- If this status reflects a failed/cancelled/invalid order, please select NO.
- Click Save and Close and now test your new order status, to satisfy yourself that it is operating as you intended it.