Last updated: 8th July 2024

OPEN ENTRY TO CLASSES CHECKLIST

This should take approx 15 minutes once all your preparation work is complete. 

  1. Confirm all checks on the Commerce Checklist before opening Competitions to the public
    • Make sure your chosen payment method is in order - it is not neccessary to change your Stripe details each year, but we do recommend making a test purchase to verify all issues have been 
  2. Set the Event to ACTIVE stage if it was in PREPARATION stage
    • Check the Event stage by going to SuperShow > then click on Events > view the Active/Preparation list - if Preparation stage is listed, you need to change this to ACTIVE 
    • Change to ACTIVE: Click on EDIT from the right side button > Change the dropdown to ACTIVE > Click Save & Close
    • Your Event display status should be set to VISIBLE. If you set this to Blocked or Hidden - the competition entry pages do not show. 
  3. Enable your Competition Entry system to allow the public to view and enter classes online
    • Turn on Competition Entries from SuperShow > Settings > Competition Entries > Competition Entry Settings > Allow the public to see the Competition pages
  4. Enable your Competition Entry across the site 
    • Turn on Competition Entries from Show Event (per event) > Settings > General > Competition Entries > Allow the public to see the Competition pages
  5. Review your Competition Settings on Show Event (per event) > Settings > Competition
    • If you have classes with no fee, you can enable your SuperShow system to skip the payment process for zero value orders
    • You can allow users to edit their submitted entries, until the class is closed by you
  6. Bank Payout - decide if you want to use the EFT payment option to pay your winners after the show. 
    • If you are using this option, please review all information on helpv3.supershow.io/competitions/results-bank-payout
    • You have the option to allow the entrant to add their details as an optional field, or force ALL entrants to enter their bank details.
    • If you have winners who did not enter their bank detail, for any reason, you can request that they return to their SuperShow account on your site, and enter their bank details under Account Dashboard > under Sub-Accounts. 
    • Any entrant who does not have bank details entered, will see the red NO under the Bank Details column - ask them to simply click on the NO to go to their Bank Details tab.
  7. Review your setings for Entry Discount
    • You can choose to give a discount against the entry fee depending on how much the exhibitor is spending on entries
    • To enable this - go to SuperShow > Settings > Competition Entries > ENTRY DISOUNT
    • Choose the Threshold amount, the entry discount per threshold, how many times the discount can be applied, and the line item description in the cart. 
  8. Set up the Membership Discount
    • Go to your Show Event > Classes > Settings > Discounts for Members
    • Members must be using the Dotser Membership module for Membership
    • If using the Membership module, set the type (fixed amount of percentage) and the amount of discount to be applied to entries
  9. Update/Add the Terms and Conditions text
    • Go to your Show Event > Classes > Settings > Terms and Conditions
    • Enter the statement that your exhibitor will agree to, use a link to the Terms and Conditions page
  10. Choose the layout for the Opening/Closing Notes per category
    • Go to your Show Event > Classes > Settings > Class Parent Category Opening/Closing Notes Appearance
    • On each class, the category notes are displayed, you can change the display of these per event.
    • Choose to set the Opening/Closing Notes to display as an expandable section where the notes will be minimised by default, where the user can expand the information or set them to show as 'All Text Visible' so the text is displayed at all times
  11. Confirm your display settings for Class Sponsors
    • Go to your Show Event > Classes > Settings > Class Sponsors
    • Show/hide Class sponsors information
    • Show/hide the Sponsor title tag
    • Show/hide sponsors logos/images
  12. Confirm your Judges' display settings
    • Go to your Show Event > Classes > Settings > Class Judges
    • Confirm whether you show/hide information relating to Class Judges
  13. Review the automatic notification email content and add/edit any additional content that you want to use. 
    • View more information on Automatic Emails
    • For a competition entry, there will be potentially 3 emails
      • Commerce / OrderCreated (goes to any order through the cart so should be kept generic - ie. applies to trade, or competitions, or a product)
      • Commerce / OrderStatusUpdated (goes to any order through the cart so should be kept generic - ie. applies to trade, or competitions, or a product)
      • SuperShow / CompetitionEntryCreated
    • Please review each of these emails
  14. (Optional/Recommended) Request the head of section to complete a test entry online per section with a unique fieldset, so that the entry field sets are correct
    • They should create a new account or use their existing non admin account
    • Suggestion is to open one class per section and put through a test entry to check the field sets
    • Request that each head of section enters one class to make sure that the fields being requested are correct
    • Any changes required to fieldsets should be requested through the Service Desk
  15. Once all checks are confirmed, you can Bulk Open Competition classes
    • Go to your Show Event > Classes > Bulk Update > Class Status > Set all to Open
    • You can also set to open/closed per class from the Classes list view
  16. Display/Show your Competition Entry system page on your website (choose where to display it, set to Visible)
    • Go to CMS > Pages > Find the system page for 'Enter Classes' or 'Show Classes' and set to visible  
      • The page will have (System) after it, and normally be called 'Enter Class' or 'Show Classes'
        • If your first time to open competitions, you could find this page under your System Pages tab.
      • The page using /enter-classes will require the exhibitor to log in to view and enter the classes
      • The page using /show-classes will not require the exhibitor to log in to view the class information. 
      • Your Exhibitor/Entrant can also click on CREATE ENTRY from their Competitions section on their Account Dashboard. 
  17. Congratulations, your entries are open! 

PDF Schedule

If you would like to update your site with a PDF Schedule for people to download; 

  1. Download your Schedule PDF
  2. Upload the file to your chosen page

 

 

Some additional recommendations

  • Add a news item to announce that your Competition Classes are open for entry online - share that news item to your socials
  • Add a page with information about your opening and closing dates for classes
  • Add the information about the drop off and collection times so that your exhibitor is informed. If this information is ready at the time of opening the competitions, we would also recommend linking that page in the automatic email for their reference. This should save on queries from exhibitors later in the event timeline.